Shipping & Returns
SHIPPING POLICY
Please expect up to 3-14 days from order to receive your product. We will do our best to place items in the mail as soon as your order is placed and processed. Shipping charges will be added to your cart at checkout.
Also please note preorder items will take longer to ship. Please expect 3-4 months to receive these products. Expected delivery will be posted in the item description of such products. It is our right to change our shipping policy at any time.
RETURN & EXCHANGE POLICY
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: seasonal items, but may be exchanged for other seasonal items.
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to the customer and the customer will be responsible for returning shipment of the product to us.